How Aura Immobiliare SRLS processes personal data submitted through this website.
Last updated: 26 September 2026The data controller is Aura Immobiliare SRLS, operating under the Aura Property Consulting brand.
You can contact Aura through the Contact page, by phone/WhatsApp at +39 338 202 6870, or by writing to one of the operational offices listed on the website. The listed offices are operational contact points and are not presented here as the registered office unless expressly stated.
Depending on the service requested, Aura may collect your name, email address, telephone/WhatsApp number, country, preferred language, budget, preferred area, intended use, property condition, purchase timing, project notes, requested consultation date/time, property listing URLs and other information you choose to provide.
The website may also process ordinary technical data generated when you access the service, such as IP address, browser/device information, security logs and request metadata needed to deliver and protect the website.
Data submitted through the Property Project Calculator, consultation request, Send us the listing form and Property Alert is processed to respond to your request, prepare a project brief, assess opportunities, coordinate requested services and take pre-contractual steps at your request.
Where a contractual relationship begins, data may also be processed to perform the contract and comply with legal, accounting or tax obligations.
Technical and security data may be processed on the basis of Aura's legitimate interests in operating, securing and improving the service. Consent is used only where the law specifically requires it, for example if optional marketing or non-essential tracking tools are introduced.
Personal data may be accessed by authorised Aura personnel and by service providers that support hosting, IT, database, security and website operation, under appropriate contractual safeguards where required.
When necessary for a property project, information may be shared with selected independent professionals such as lawyers, notaries, surveyors, architects, tax advisers, mortgage specialists, contractors, property managers or partner agencies. These professionals may act as independent controllers for the services they provide directly to you.
Some technology providers or external resources may process data outside the European Economic Area. Where this occurs, Aura relies on the safeguards required by applicable data-protection law, such as adequacy decisions or approved contractual safeguards, where relevant.
Inquiry and project data is kept only for as long as reasonably necessary to handle the request, manage the relationship, document the service and protect legal rights. Data connected with an active contract may be retained longer where required by applicable legal, accounting or tax obligations.
Inactive enquiries are periodically reviewed and should not be kept indefinitely without a valid purpose.
Under applicable data-protection law, you may request access, rectification, erasure, restriction, portability where applicable, and object to processing based on legitimate interests. Where processing relies on consent, you may withdraw it at any time without affecting prior lawful processing.
You may also lodge a complaint with the competent supervisory authority, including the Italian Data Protection Authority (Garante per la protezione dei dati personali) where applicable.
Aura applies organisational and technical measures designed to protect personal data against unauthorised access, loss, misuse or alteration. No online system can be guaranteed to be completely risk-free.
This notice may be updated when services, legal requirements or data-processing practices change. The current version and update date are shown on this page.